Frequently Asked Questions


Q: What is an electronic cigarette?
A: An electronic cigarette is an electronic device that vaporizes a liquid solution to create an alternative to smoking. The V4L e-cigarette is a two-piece system which consists of a rechargeable battery and a "cartomizer." The cartomizer is a cartridge with a coil built in that heats up a solution which contains nicotine and flavoring.

Q: Are e-cigarettes cheaper than traditional smoking products?
A: Our customers report saving between 50-70% per month when using e-cigarettes as a smoking alternative. It varies based on your usage, what you buy, how often you buy, and what traditional cigarettes cost in your area.

Q: How can I produce more vapor?
A: WOW cartomizers typically produce more vapor than Premium CoolCarts because they heat the WOW Vapor liquid hotter than CoolCarts.

Q: When I take a hit of my e-cigarette, I hear a crackling noise. Is that normal?
A: Yes, this is normal. What you hearing is the liquid inside the cartomizer being heated by the atomizer.

Q: Where can I find other people that vape?
A: The E-Cigarette Forum is a large community of people, who discuss all aspects of vaping.

Q: I'm having trouble keeping up with all this lingo. What do these terms mean?
A: We have a Vaping Vocab list on our website. You can find all the jargon you'd ever want to know!

Q: How are V4L e-cigarettes different from other personal vaporizers?
A: Most personal vaporizers separate the atomizer from the cartridge. This means that you not only have to replace the cartridges, but oftentimes you must also replace the atomizer after only a few weeks. Our e-cigarettes have the atomizer built into the cartridge. That means every time you use a fresh cartridge you are getting a new atomizer. We believe this is the most user-friendly personal vaporizer on the market. You never have to worry about your atomizer dying.


Q: When is customer service available?
A: We are available by phone Monday through Friday from 9:00 AM to 8:00 PM CST. We are available on Facebook and Twitter during these hours. We lightly monitor Facebook and Twitter on nights and weekends as well. On our Support Ticket website, tickets are answered within 24 hours during the work week.

Q: Do you have a Facebook page?
A: Yes!

Q: Do you have a Twitter account?
A: Yes, we have two, actually! We use @Vapor4Life for news, announce new products, and talk with you. We use @V4LCustServ for stock updates, FAQs, and to talk through issues with you that will take a couple tweets to resolve.


Q: Why can't I select the color or strength of a particular product?
A: Our website uses a live inventory system and we do not backorder. If a particular color or strength option does not appear, it means we are out of stock on that item.

Q: I'm new to e-cigarettes, should I order cartomizers or liquids?
A: Usually new vapers start out with cartomizers since they are so easy to use: just attach and vape!


Q: Do you have a guarantee or return policy?
A: We have a 30-day money back guarantee and a 90-day warranty on all starter kits, batteries, and chargers. If you receive a defective unit and would like a replacement, please contact us immediately and we will send you out a replacement unit. You only have to pay postage to send the defective products back to us.

If you wish for a refund, send the unwanted products back to us with a note including your name and customer ID number, and we will issue a refund upon receipt.

We work hard to make sure that you are satisfied with our products and your experience with us. Feel free to reach out to us in the way that is most comfortable and convenient for you: Facebook, Twitter, live chat (click the button on the top of the homepage), or phone (call 847.239.5374).

Q: Can I return cartomizers and liquids?
A: No, cartomizers and liquids are non-refundable.


Q: When will my order arrive?
A: Orders ship within one to two business days. Once the order is ready for shipment it will be sent via USPS Priority unless a different shipping option is chosen. Transit time is estimated at three to seven business days to most areas in the U.S. but deliveries can take up to 10 days in some cases. If you do not receive your package within 10 days there could be an issue and you should contact us immediately.

Q: When will my package be shipped?
A: Orders are picked up by the mail carrier daily at 2:00 PM CDT. If you place your order on or around that time, it will go out the next business day.

Q: If I place an order on Saturday and choose express shipping, when will I receive my order?
A: Our order fulfillment team works Monday through Friday 9:00 AM to 5:00 PM CDT, so if you place an order on Saturday it will ship out on Monday, and your package should arrive on Tuesday.

Q: How much does shipping cost?
A: We offer flat shipping rates for shipping within the U.S. All shipments are sent through the U.S. Postal Service. Our shipping rates are as follows:
Orders $0 - $99.99 ship USPS Priority Mail for $6.95.
Orders $100 and up ship USPS Priority Mail for $9.95
We ship to Canada via USPS Priority International for $25.00
We ship USPS First Class to the rest of the world for $25.00

Q: Do you ship international orders?
A: Yes, we will ship pretty much anywhere. The shipping on all international orders is $25 USD. For Canada we ship orders via USPS Priority International, and for the rest of the world we use USPS First Class International. Please allow two to four weeks for delivery. Please Note: V4L cannot be held responsible for customs or delivery issues within your home country.

Q: What happens if I live outside of the U.S. and my package gets stuck in customs?
A: We have little control once the shipment leaves the U.S., so if your order gets stuck in customs we cannot reship the order until it is returned to us.


Q: How many cartomizers can you fill with one 30 ml bottle of liquid?
A: 25 - 30 carts

Q: How long does one cartomizer last?
A: This varies by person, but they average about 200 puffs per cartomizer (about 3/4 to one pack of cigarettes).

Q: How do I refill a cartomizer?
A: The easiest way to refill a cartomizer is to pull off the soft white disc from the cartomizer (thumbtacks work great for this) and drip 20 drops against the side of the cartomizer into the white filler material. Work your way around in a circle dripping one at a time.

Q: What are in the liquids?
A: There are four basic ingredients in our Nobacco juices: food grade flavoring, propylene glycol, vegetable glycerin, and nicotine. All of our liquids come in several nicotine strengths, and are also available nicotine-free.

Q: What’s the difference between WOW, Premium and VG liquids?
A: The differences between WOW Liquid and WOW VG Liquid is that WOW Liquid is made with propylene glycol (PG) and WOW VG Liquid is made with vegetable glycerin (VG) and recommended for sensitive people. WOW Liquid has more flavor and produces more vapor than Premium Liquid.

Q: What kind of cartomizers do you sell?
A: V4L carries two main types of cartomizers: WOW and Premium CoolCarts. WOW cartomizers burn warmer, produce more vapor, and have a stronger taste. Premium CoolCarts hold a little more liquid and run slightly cooler.
For more information on these carts and a comparison chart of them, click here.

Q: How can I produce more vapor?
A: WOW cartomizers typically produce the most vapor.

Q: How do I decide what flavor to get?
A: We carry several sampler packs. They contain cartomizers in five different flavors.

Q: Which liquids work with Premium CoolCarts?
A: All of our liquids - Premium Nobacco Liquid, WOW Vapor Liquid, and WOW Vapor VG Liquid work with Premium CoolCarts.

Q: Which liquids work with WOW Cartomizers?
A: All of our liquids - Premium Nobacco Liquid, WOW Vapor Liquid, and WOW Vapor VG Liquid work with WOW cartomizers.

Q: Will a WOW cartomizer warm up with continuous use?
A: Yes

Q: Will a Premium CoolCart warm up with continuous use?
A: No

Q: What is the resistance of a Premium CoolCart?
A: Approximately 3.4 Ohms

Q: What is the resistance of a WOW cartomizer?
A: Approximately 2.5 Ohms


Q: How long will my battery last until it needs recharging?
A: This varies based on usage, but shorties typically last two to three hours, regulars last three to five hours, and XLs last eight or more hours before needing to be recharged.

Q: I just got my battery in the mail. Can I use it right away?
A: Typically batteries come 70 - 100% charged. When you first receive your battery, place it on the charger and when the light turns green it's charged up and ready to go!

Q: Why is the light on my battery flashing?
A: The battery needs to be charged.

Q: What is the difference between battery types?
A: Manual batteries are completely sealed, have larger airholes for a lighter draw and require you to press a button when taking a puff to activate the battery. Automatic batteries are not sealed, have smaller airholes for a slightly tighter draw and require you to just inhale like a traditional cigarette to activate the battery.

Q: I refill my own carts. Does it matter what type of battery I use?
A: If you are using liquid refills, we highly suggest that you use manual batteries; since automatic batteries are not sealed, the liquid tends to drip into it and ruin the battery.

Q: Which battery should I use with pre-filled cartomizers?
A: You can use either manual or automatic batteries with pre-filled cartomizers.

Q: What do I do with my old batteries that I don't use anymore?
A: We encourage you to utilize free services like Call2Recycle, which have drop off boxes across the nation to collect rechargeable batteries for proper recycling and/or disposal.

Q: Can I choose my LED color?
A: You cannot select a particular LED color. You can request a certain LED color for your battery in the comment section of your order, but we cannot guarantee that it will be available.

Q: What batteries work best with CoolCarts?
A: CoolCarts work with all V4L batteries and any KR808 batteries.

Q: What batteries work best with WOW cartomizers?
A: WOW cartomizers work with all V4L batteries and any KR808 batteries.


Q: Do you sell gift certificates?
A: Yes, we sell gift certificates in any denomination. We can send them via e-mail or postal mail.


General FAQs

  • Do Electronic Cigarettes have on on/off switch?
  • How to Change a Cartomizer?
  • Why choose SmokeStik?
  • What is a Cartomizer?
  • What is a SmokeStik?
  • Is it legal to smoke anywhere I want?
  • Do I need to turn my SmokeStik off when not in use?
  • How do the ingredients in a SmokeStik compare to a traditional tobacco cigarette?
  • What is propylene glycol and is it safe?
  • How often do I need to recharge the battery, and how long does it take to do?
  • Are SmokeStik Electronic Cigarettes approved by the FDA?
  • How is a SmokeStik different if it still contains nicotine?
  • Is a SmokeStik Electronic Cigarette really like my cigarette in terms of taste and smell?
  • Can I save money by switching to a SmokeStik Electronic Cigarette?

Do Electronic Cigarettes have on on/off switch?
The Electronic Cigarette does not have an on/off switch. Inside the electric cigarette there is a "smart chip" that detects the presence of flowing air. When you puff on a SmokeStik electric cigarette the chip can tell and in turn it turns the cigarette on and allows it to operate. Once you stop inhaling the electric cigarette, the smart chip notices the lack of airflow and turns off the SmokeStik. SmokeStik Electric Cigarettes have automated the process so you never have to worry about leaving one on and accidentally draining the battery.

How to Change a Cartomizer?
You simply pull off the old cartomizer and dispose of it in the nearest trash can. Then remove the new cartomizer from its protective sleeve, remove the rubber end caps, and screw it onto the battery and you are ready to continue smoking.

Why choose SmokeStik?
That is a question you may be asking yourself while looking over the website. There are many reasons why people that decide to purchase a SmokeStik® continue to be loyal customers. If you look at the testimonials page you can get a good idea on the many aspects of our company that are appealing to our customers. While no company is perfect, we strive to be just that in every way possible for our customers. This is our company philosophy from everyone at SmokeStik®, no exceptions. This includes our Lifetime Warranty, which we were one of the first E-Cig companies to offer such a comprehensive and easy to use RMA system for replacement of any problem parts or accessories. This helps our new customers have confidence when making a SmokeStik® purchase. Why do we offer such a warranty?
The answer is simple, we stand behind our product quality and service because we make the product to our specifications in our own facility. There are only SmokeStik® products coming out of the SmokeStik® factory. This allows all the products to have our high level of Quality Control. We manufacture only for SmokeStik®, PERIOD!! The vast majority of E-Cig companies are purchasing their products from factories that manufacture for many, many different brand names. This gives SmokeStik® a clear advantage when it comes to product innovation, design and quality. While some of our competitors try and emulate our products to take advantage of our distinctiveness, the end product fails to match our level of detail in fit, finish and performance.

No-Hassle Returns
The No-Hassle 30 day money back policy is something we can offer because we are confident in our ability to please our customers right from the get-go. Having an extremely low rate of return for refunds is indicative of our commitment to pleasing our customers right from the start, while also the willingness to help them with any issues they may have in learning to how to use the product helps as well. Our customer service staff is second to none when it comes to making themselves available to questions or issues with any aspect of a customers purchase. This includes the answering of emails in a timely fashion to helping someone make a decision on what might suit them best for their lifestyle. Our phone/email support staff is very courteous, friendly and knowledgeable in responding to a question about the SmokeStik® product line. While SmokeStik® may not be the cheapest product on the market we feel that we more than make up for the slight price premium by offering outstanding quality, support and ease of use for our products.

Celebrity Endorsements
One question that you may be asking yourself is "Am I paying more for SmokeStik® products because of Celebrity endorsements?
" The answer to that is a simple NO. None of the many Celebrities that use our products are paid to do so, they choose SmokeStik® because of our reputation as the Premier brand of E-Cigarette and they want the best quality product on the market. Simply put, Celebrities are fans of our products just as our loyal customers from every walk of life are fans. It should go to show the average person on the street that they are making the right decision on making SmokeStik® their brand of choice. Many of our Celebrity SmokeStik® users were introduced to our product through simple word of mouth endorsements from other high profile Celebrity users, they are fans of SmokeStik® and they introduce our product to their friends and colleagues because they are excited about us. This interesting relationship between SmokeStik® and high profile people has enabled us to do some special things such as the new PitBull model that benefits Katherine Heigl's Compassion-Revolution. This project is important to Smokestik because we feel that we can help make a difference by supporting a cause that often gets overlooked in our community. Pet overpopulation is something that Katherine Heigl is passionate about and we are happy to help out in any way we can. By having the PitBull line of Smokestik's we are helping to address this issue and make a difference in the community.

What is a Cartomizer?
SmokeStik, the world's most publicized brand of electronic cigarette, has just introduced a new Cartomizer Technology. The cartomizer offers a number of benefits over the old atomizer method:

  • Cartomizers give you significantly more puffs than the atomizer and cartridge method. One Cartomizer is equivalent to approximately 200+ puffs.
  • SmokeStik Cartomizers produce more vapor and a more realistic feeling.
  • Cartomizers are disposable and eliminate the need for an atomizer, making the SmokeStik easier to use as its now only a 2 piece product.
  • Fantastic and pleasurable taste that simulates the pleasure you are accustomed to; however, without tar, carbon monoxide, or known carcinogens of traditional cigarettes.

We find that most people like the cartomizer system over the older cartridge system…although it is a bit more expensive at the outset..You do get much more smoke and many more "puffs" from the new system. A cartomizer is a combination of an atomizer and a cartridge. It works in the same manner as atomizers except they are disposable units which are not meant to be refilled (although some users do manage to refill them). We don't recommend refilling them because the heating element is disposable and long term use may result in burning of the wick. A cartomizer offers several advantages over an atomizer: Firstly, a cartomizer is easier to use (you just simply screw the cartomizer onto the battery and your SmokeStik is ready for use). Secondly, cartomizers last longer than prefilled cartridges in terms of puff count. Also, you get a lot more vapor and do not need to inhale as strongly. SMOKESTIK'S NEW FACILITIES: SmokeStik has recently opened a new warehousing and distribution facility in the USA in response to growing demand. The new facilities will allow SmokeStik® to assemble and ship higher volumes with greater efficiency. What you are "smoking" is a mist or vapor. This vapor is created as propylene glycol glycerine and food grade flavorings are vaporized by a tiny component called the atomizer.

What is a SmokeStik?
A SmokeStik is a revolutionary device that resembles a traditional cigarette, and re-creates the pleasures of smoking, including simulated "smoke", without the tobacco, tar, and many of the chemicals that are found in a traditional cigarette.

It is one alternative to traditional cigarette smoking, that for the first time, allows the smoker to go through all the motions. It does not have carbon monoxide, tar, or any other known cancer-causing chemicals found in traditional cigarettes and cigars. An electronic cigarette is essentially litter-less in that it is free of ashes and stubs. Unlike traditional cigarettes, the SmokeStik has no open flame, and is cool to the touch, greatly reducing potential bodily injury, and property damage. What you are "smoking" is a mist or vapor. This vapor is created as liquid glycerine, propylene glycol, and food grade flavorings are vaporized by a tiny component called the atomizer. When you want the best quality, and a company that will stand behind you, there's only one choice: SmokeStik. It's the reason more than 200 celebrities and other high-profile persons use our product on a daily basis.

Is it legal to smoke anywhere I want?
Because SmokeStik Electronic Cigarettes do not generate any real smoke or flame whatsoever, they are not subject to fire codes, secondhand smoke laws or smoking prohibitions, at the moment. You can even use this device on an airplane if you wish to, provided the airline you are flying has no regulations against doing so.

Do I need to turn my SmokeStik off when not in use?
No, the device is automatic and the battery is used ONLY when you inhale.

How do the ingredients in a SmokeStik compare to a traditional tobacco cigarette?
The SmokeStik contains: nicotine (if chosen by you), propylene glycol, tobacco flavoring, along with other natural and artificial flavorings. The complete list of chemicals in your traditional cigarettes are too long to list here. To name a few: Nicotine, Ammonia, Arsenic, Benzene, Butane, Carbon monoxide, Cadmium, Cyanide DDT, Lead, Formaldehiyde, Napthalene...the list goes on! Further, there are more than 4,000 chemicals generally found in tobacco smoke. More than 50 of these are known to cause cancer.

What is propylene glycol and is it safe?
Propylene glycol is an organic compound that is both colorless and odorless. It has been rated as GRAS (generally recognized as safe) by the FDA for use in food, cosmetics, and medicines. It is absorbed and metabolized by your body.

How often do I need to recharge the battery, and how long does it take to do?
Typically it takes about 3 to 4 hours to fully recharge the battery. Keep in mind, your SmokeStik package includes 2 batteries so that you can recharge one while the other is in use. The frequency of recharging your battery will depend on how many puffs you take.

Are SmokeStik Electronic Cigarettes approved by the FDA?
SmokeStik Electronic Cigarettes do not contain tobacco products of any form. They are NOT a smoking cessation device - they are an alternative form of smoking without the use of traditional tobacco, tar, or secondhand smoke.

How is a SmokeStik different if it still contains nicotine?
Nicotine is a drug like caffeine. Like caffeine, it has its addictive properties and its own set of side effects. However, it is currently thought, that the more dangerous part of smoking is related to the combustion of a cigarette. There are more than 4,000 chemicals generally found in tobacco smoke. More than 50 of these are known to cause cancer. Most of the chemicals including carbon monoxide, benzene, formaldehyde and hydrogen cyanide are formed when tobacco burns. The complete list of chemicals in your cigarettes are too long to list here. To name a few: Ammonia, Arsenic, Benzene, Butane, Carbon monoxide, Cadmium, Cyanide DDT, Lead, Formaldehyde, Naphthalene...the list goes on! As a cigarette is smoked, the amount of tar inhaled into the lungs increases, and the last puff contains more than twice as much tar as the first puff. Carbon monoxide makes it harder for red blood cells to carry oxygen throughout the body. Tar is a mixture of substances that together form a sticky mass in the lungs. Many of the chemicals, inhaled in cigarette smoke, stay in the lungs. SmokeStik Electronic Cigarettes DO NOT burn. They do not contain tobacco, or tar . Further, they contain only water, propylene glycol, nicotine (if chosen by you), and food grade flavors.

Is a SmokeStik Electronic Cigarette really like my cigarette in terms of taste and smell?
SmokeStik Electronic Cigarettes create the pleasures of smoking, without the lingering smoke smell, that may stick to your clothing and furniture. SmokeStiks don't produce any lingering odor, unlike traditional cigarettes. With the SmokeStik Electronic Cigarettes, you may possibly use it indoors or in the presence of others since there isn't any offensive odors or any real smoke involved in its operation. With traditional smoking being socially unacceptable these days, you'll still want to show consideration when using your SmokeStik Electronic Cigarette.

Can I save money by switching to a SmokeStik Electronic Cigarette?
Absolutely. You can eliminate the weekly expense of purchasing cigarettes, cigars, or other tobacco products you are using. One Cartomizer is equivalent to approximately 200 puffs


Different E-Cig Model Types

There are many different models and sizes of e-cigarettes available on the market today. There are different types of e-cig systems, 3-piece systems (Battery, Atomizer, Cartridge), and 2-piece systems (Battery, Cartomizer). Atomizers are designed to be re-used for a long period of time (with some general maintenance). Cartomizers are designed to be used for a couple of weeks, then disposed and replaced.

In general, the larger the e-cig size - the better the performance it offers, and it will have much longer battery-life.

Here are the main types of e-cigs:

Cigarette-sized Models

  • These are smaller models approx same size as a cigarette
  • Average to Good performance for light smokers
  • Approximately 2-4 Refills/Recharges per day
  • Available Models:
  • Janty Dura JDTS - (Good performance – 3/6 month warranty)
  • Ultra Kits - (Low-cost)

Cigar-sized Models (eGo)

  • Good performance for average smokers
  • Approximately 1-2 Refills/Recharges per day
  • Available Models:
  • PowerPal Kits - (Good performance, low-cost)
  • Janty eGo JETS Kits - (Good performance. Highest-quality eGo unit - 3/6 month warranty)
  • Large-sized Models (MODS)

    These are larger sized units that mostly use high capacity 18650 Batteries
  • Best Performance for heavy smokers
  • Approximately 1 Refill/Recharge per day.
  • Available Models:
    • PowerTube Kit (Ultimate e-cig, but unit is over 7” tall)
    • SilverBullet Kit (Highest-quality unit, but unit is very heavy and large)

Tips, Care & Maintenance

Smoking Technique

Vaping an Electronic Cigarette gives you the same sensations as smoking a tobacco cigarette - the hand/mouth/inhaling/smoke - oral satisfaction, but there are small differences that you will soon become accustomed to when vaping an e-cig. Some users incorporate a slightly different technique (a longer, slower draw) when using an Electronic Cigarette. Others, use a shorter first inhale, or primer puff, to heat up the atomizer correctly. You will quickly become acclimatized to vaping your e-cig, and find your own technique.


E-cigs are high quality electronic devices, and some special care should be given to it, as you would with any other electronic device.


Although sells premium E-cigs, all Electronic Cigarette batteries and atomizers have a life span. The life span of these parts are dependent on how they are used, and how much they are used. If you are to think of E-cig maintenance as a car - the battery would be much like your cars battery, while the atomizer would be the spark plugs. These items are consumable/disposable products.

General Tips & Maintenance

  • Always disconnect your e-cigz Battery from the Atomizer when not in use.
  • Keep up a good habit of daily wiping down all components of your e-cigz from excess juice, dust and dirt.
  • Clean your Carts and Atty everytime you refill.
  • Never activate your e-cigz Battery and Atomizer for long extended periods of time. Keep the Atomizer from over-heating and it will perfrom better, and last longer.
  • Never keep vaping on a dry Atomizer.


Keep up a good habit of daily wiping down all components of your e-cigz from excess juice, dust and dirt. Clean your Carts and Atty everytime you refill.

Cleaning your Mod - SilverBullet/OmeGa/PowerTube

For trouble free operation and smooth battery changes it is recommended to clean the main threads once a week with a soft cloth. Be sure to not leave anything behind. A small particle can cause big headaches when trying to change a battery. I strongly recommend an anti-oxidant/galling compound. I personally use GB-OxGard. Only use it on the main threads to prevent galling/seizing. To apply it simply use a small dab on a q-tip and apply it to the male threads. Work the compound into the threads by screwing and unscrewing the top and bottom. After it is worked into the threads wipe off the excess with a soft cloth. Atomizer Connection: From time to time it will be necessary to clean this connection. Simply use a q-tip and alcohol, wipe out the excess alcohol and allow to dry. I recommend doing this once weekly.

eGo-T Tank/JETS Cartridges

To Refill empty Janty eGo-T Carts:

  1. Hold your eGo-T vertically upside-down (mouthpiece pointing to floor, and batt pointing to ceiling)
  2. Carefully slide the Cartridge straight out from the Atomizer
  3. Remove the top cap of the Cartridge
  4. Fill the empty eGo-T Cart no more than 90% full.
  5. Put top cap back onto Cart
  6. Slide the eGo-T Cart back into the Atomizer (in same position as when you removed it)
  7. You are ready to vape!

Atomizer 'Quick' Cleaning - Maintenance

  1. Rinse your Atomizer under hot water
  2. Blow out all water from the Atty
  3. Let dry completely. (Can use a hair dryer to speed up process)
  4. After drying - drip 2-3 drops of juice (crystal liquid... of course...) onto the bridge of the Atty.
  5. You are good to go!

Atomizer Deep Cleaning - Maintenance

(only recommended for 'dead' or very damaged Atomizers)

  1. Pour a shotglass full of hydrogen peroxide (HP). (Completely filled a small plastic rubbermaid container with a sealable lid) - Use gloves
  2. Blow out any materials in the Atty (can of compressed air designed for use with cleaning electronic devices), and place in peroxide bath.
  3. Let soak overnight. (Let it soak for at least 15-30 minutes). Give the mixture a gentle shake every once in a while.
  4. Remove the Atty from the peroxide bath, and soak in boiling water for 10 min.
  5. Blow out all water from the Atty (can of compressed air designed for use with cleaning electronic devices)
  6. Let dry for 24-48 hours. (Can use a hair dryer to speed up process)
  7. Re-attach Atty to the battery and do a dry burn, activate the atomizer, for a good 3-4 sec.
  8. Drip 2-3 drops of juice (crystal liquid... of course...) onto the bridge of the Atty.
  9. You are good to go!

When to Replace the Atomizer

The expected lifespan of a e-cig atomizer is about one month. However, some atomizers may not last a full month, and others may last much longer. Therefore, it is always a good idea to have at least one extra atomizer available. In most cases, an e-cig atomizer fails gradually rather than suddenly. If your atomizer no longer produces the vapor and flavor it once did — even after a deep cleaning — or you find yourself using your e-cig more frequently because you no longer get the nicotine satisfaction you are accustomed to, it is time to pick up a new atomizer.

A Note About Cartomizers

Do not attempt to clean a cartomizer using the instructions in this article, as it may cause damage. When a cartomizer stops working properly, discard it and begin using a new one.


Use special caution when working with Li-ion cells, they are very sensitive to charging characteristics and may explode or burn if mishandled.

User should have enough knowledge of Li-ion rechargeable batteries in charging, discharging and assembly before use.

Always charge in/on a fire-proof surface.

Never leave charging batteries unattended.

Never continue to use an e-cigarette type device if you can feel the battery get hot. If your battery gets hot to the touch, or if it begins smelling: DO NOT USE IT ANYMORE. Let it cool down (1 hour) in a safe environment (outside preferably), and then dispose of correctly, or make arrangements to return, if still under warranty.

If your e-cigarette or device begins activating itself, immediately remove your atomiser and disconnect the battery. Do NOT trust the battery, nor the atomiser anymore from this point on. This means never leave either of the components connected in your pocket, in your nightstand, or out of visibility where you can not immediately separate the two components.

Read the information found at: Battery Safety before purchasing. It is important to carry batteries properly, charge properly, and dispose of properly.



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